Community and Public Relations

The Department of Community and Public Relations coordinates outreach and engagement activities throughout the community. It is comprised of the Community Services and Homeless Services Divisions and the Public Information Office. Collaboratively this department connects residents with services, engages residents in educational and volunteer initiatives, communicates and promotes City events and activities, and fosters collaboration and involvement.


  • Community Services implements and supports assistance programs encompassing interim case management, community outreach, and education (including a Housing Fair, School Community United in Partnership Conference, Domestic Violence Empowerment Conference, CHARACTER COUNTS! program, and more), housing counseling, financial wellness, emergency assistance and safety-net services, and provides resources and referrals to City residents in need. The Community Services Division has access to a large network of agencies and organizations to which City residents can be referred for assistance.
  • Homeless Services is a division of the City’s Community & Public Relations Department. It is located in Wells/Robertson House and is overseen by the City’s Homeless Services Division Manager.

    The Division is responsible for homeless advocacy, community education on homelessness, outreach services, housing, and linking homeless individuals to needed services. The Homeless Services Division has a two-man street outreach team that helps locate and assist homeless individuals. To report homelessness please call 301-258-6390.

  • The Public Information Office informs citizens about their City government and its programs using various forms of communication, including news releases, newsletters, informational brochures, City publications, the website, social networking outlets, municipal cable television, and outside advertising. Marketing of all City facilities is also coordinated through the Public Information Office.