Gaithersburg Announces Results of 2015 Citizen Survey

Olde Towne Gaithersburg

In a recent random survey of its residents, more than 8 in 10 described Gaithersburg as an “excellent” or “good” place to live, with high marks given for Gaithersburg as a place to raise children and a positive feeling of safety in neighborhoods and in the City’s commercial areas.

“With 87% of the respondents telling us that they would recommend living here, and the City continuing to get high marks for core services such as recycling, public safety, and parks and recreation programs, I think these survey results validate that our priorities are aligned with the community’s expectations,” said Gaithersburg City Manager Tony Tomasello. “The survey data is useful to us as we continue our strategic planning process. There were a lot of positives in the survey, but it also showed us opportunities for improvement, especially around issues of mobility, affordable housing, and the perception of Gaithersburg as a good place to retire.”

The survey, available in both English and Spanish, was sent by the National Research Center, Inc. (NRC) to 2,200 randomly selected households in the fall of 2015. Four hundred and thirty-eight surveys (21%) were returned, with the demographics of those respondents mirroring data from the most recent Census estimates. The City has conducted similar surveys every two years starting in 2007, and the 2015 report shows comparisons to results from those surveys, as well as benchmark comparisons to nearly 500 jurisdictions across the country.

An online, non-scientific version of the survey was made available to the general public following the mail-in effort. The results from the 284 respondents to that survey are contained in a supplemental report.

The 2015 Citizen Survey results will be presented at the Budget Public Forum on Monday, February 8, 2016 at 7:30 p.m. in the City Hall Council Chambers. The full survey report is available in the Citizen Survey Results section.