The Gaithersburg City government is guided by the Six Pillars of CHARACTER COUNTS! (trustworthiness, respect, responsibility, fairness, caring and citizenship) as demonstrated by:
We actively pursue the identification of citizen needs through citizen involvement to provide effective service to our community with efficiency, accountability, and a caring attitude.
We promote honest, open communication and easy access to information.
We strive to improve the quality and efficiency of City services through creative approaches and new, cost-effective technologies.
We provide quality services, of the best value, to effectively meet the needs of our community while maintaining a pay-as-you-go philosophy.
We promote a spirit of fairness, trustworthiness, respect and teamwork among our elected officials, City employees, residential and business communities, neighboring jurisdictions and other governmental agencies.
Commitment to Excellence
We have the responsibility to our citizens to strive to achieve excellence in all we do.
We advocate good citizenship and support the freedom to actively pursue suggestions, ideas and creative approaches, leading to continuous improvement.