Homeless Services is a division of the City’s Community & Public Relations Department. It is located in Wells/Robertson House and is overseen by the City’s Homeless Services Division Manager.
The division is responsible for homeless advocacy, community education on homelessness, outreach services, housing, and linking homeless individuals to needed services. The Homeless Services division has a two-man street outreach team helps locate and assist homeless individuals. To report homelessness please call 301-258-6390.
The Homeless Services division also oversees Wells/Robertson House, the City’s transitional housing program for homeless men and women in recovery from alcohol and drugs. The division also provides case management to five men who are Wells/Robertson House graduates and are now hosed at DeSellum House, the City’s permanent supportive housing program. Service coordination is also provided for up to five formerly homeless individuals living in other permanent supportive housing locations within the City of Gaithersburg. The latter is a collaborative effort between the City of Gaithersburg and the Montgomery County Department of Health and Human Services Special Needs Housing, through the Housing Initiative Program.
For more information on the Homeless Services division, or if you would like to make a donation, please call 301-258-6390. The facility is operated 24 hours a day, seven days a week.