Installation of Pepco Smart Meters
Posted 1/28/2013

The Maryland Public Service Commission (“PSC”) has authorized Pepco to install new “smart” meters for its Maryland customers and Pepco has begun installation in Gaithersburg.  A smart meter is a digital device that records electric usage in hourly increments and allows two-way communication signals between the meter and Pepco. 

Approximately one to four weeks prior to installation of the meter, Pepco is required to send you a letter and fact sheet explaining the process for exchanging your meter.  The City has received complaints that residents have received this letter and fact sheet after the meter was installed.  Notice of these complaints has been filed with the PSC.

On the day of installation, a Pepco contractor is required to knock on your door to let you know that they are performing your meter switch.  If no one is home, the contractor is to leave a door hanger either announcing that the new meter has been installed or requesting that you contact them to schedule an appointment to change your meter. 

Please be aware that the PSC has granted Pepco customers the right to opt-out of smart meter installation.  This means that you can retain your current analog meter or receive a smart meter but with the option to have that meter installed to operate in a Radio Frequency (“RF”) – free or near RF-free manner.  The PSC has determined that there will be an additional cost to Pepco customers who exercise their right to opt-out, but have not yet determined what that cost will be. 

If you wish to exercise your right to opt-out, you must notify Pepco in writing at: 

Pepco 
MD Opt-out 
701 9th St. NW 
Mail Stop EP7642 
Washington, DC 20068