Mission, Vision & Guiding Principles

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Olde Towne Plaza
Officers meeting with kids
Kids at Summerfest
Gaithersburg City government exists to provide quality, cost effective, priority community services for its citizens. We are a City that serves as a catalyst for the involvement of residents, businesses and organizations to ensure that Gaithersburg is a great place to live, work, learn, and play.

Gaithersburg will be a City that:

  • Lives by the Six Pillars of CHARACTER COUNTS! (trustworthiness, respect, responsibility, fairness, caring, and citizenship).
  • Has retained the best qualities of a small town and respects its heritage, while embracing the opportunities that new technologies, programs, and concepts in urban design provide.
  • Has involved and supportive citizens and businesses reflecting the diversity of the community.
  • Has a fiscally conservative, proactive government.
  • Has safe, livable neighborhoods with a variety of housing types and styles served by diverse transportation options.
  • Has excellent learning opportunities that meet the needs of the community.
  • Has attractive and beautifully maintained parks and public places.
  • Has citizens and institutions that value cultural diversity and seeks ways to promote involvement from all cultural groups.
  • Has many leisure time activities that meet the needs of the community.
  • Has citizens with a strong sense of community and individual responsibility.
  • Has a natural environment that is protected, respected and enhanced.
  • Has strong partnerships to meet the needs of the community.
  • Has a community that encourages individual health and wellness.

 

City Guiding Principles

The Gaithersburg City government is guided by the Six Pillars of CHARACTER COUNTS! (trustworthiness, respect, responsibility, fairness, caring, and citizenship) as demonstrated by:

Customer Focus

We actively pursue the identification of citizen needs through citizen involvement to provide effective service to our community with efficiency, accountability and a caring attitude.

Open Communication

We promote honest, open communication and easy access to information.

Creativity

We strive to improve the quality and efficiency of City services through creative approaches and new, cost-effective technologies.

Fiscal Responsibility

We provide quality services, of the best value, to effectively meet the needs of our community while maintaining a pay-as-you-go philosophy.

Cooperation

We promote a spirit of fairness, trustworthiness, respect, and teamwork among our elected officials, City employees, residential and business communities, neighboring jurisdictions, and other governmental agencies.

Commitment to Excellence

We have the responsibility to our citizens to strive to achieve excellence in all we do.

Continuous Improvement

We advocate good citizenship and support the freedom to actively pursue suggestions, ideas and creative approaches, leading to continuous improvement.