This Department manages the City’s technology systems, including applications and systems development and operations, network and telecommunications, technical research and planning, and GIS functions

VISION

To be a modern, best-in-class digital City providing secure, effective, efficient, and accessible City Services.

OUR STRATEGIC OBJECTIVES ARE TO DELIVER ON THIS VISION BY:

1. Aligning the department’s undertakings with the City’s strategic directions.
   
   
2. Creating and maintaining a three-year departmental roadmap that identifies opportunities and a path to success.
   
   
3. Identifying and implementing tools to measure the Department’s performance, quality and accomplishments.
   
   
4. Expanding partnerships and outreach at all levels to promote technology adoption, data-driven decision-making and initiative prioritization.
   
   
5. Increasing adoption of modern technologies and processes in pursuit of streamlining and enhancing services.
   
   
6. Enhancing the department’s management of technology assets not limited to hardware, software, and data.
   
   
7. Expanding and enhancing the department’s focus on security.

MISSION

Our department, through the talents and efforts of our dedicated staff, provides, supports, and adds value to the City. 

VALUES

As public servant technologists, we strive to embody in our work via these essential values:

D -Dedication
R -Responsiveness
E - Enterprising (Intuitive and Resourcefulness)
A -Adaptability
M -Mindfulness

 

 

Granicus IQM2 system (“Existing System”)