City Closures & Cancellations
All City facilities are closed, all programs are cancelled, and all but the most essential of City services are curtailed through at least June 14, 2020.
      • Closure & Cancellation Information (updated 6/5/2020 3:45 p.m.)
      • Emergency Assistance, Resources & Volunteer Opportunities (updated 6/5/2020 3:45 p.m.)

Homeless Services

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To report homelessness please call 301-258-6390.


Homeless Services is a division of the City’s Community & Public Relations Department. The division is responsible for homeless advocacy, community education on homelessness, outreach services, housing, and linking homeless individuals to needed services. The Homeless Services division has a two-person street outreach team that helps to locate and assist homeless individuals.

The Homeless Services division also oversees Wells/Robertson House, the City’s transitional housing program for homeless men and women in recovery from alcohol and drugs. The division also provides case management to five men who are Wells/Robertson House graduates and are now housed at DeSellum House, the City’s permanent supportive housing program. Service coordination is also provided for up to six formerly homeless individuals living in other permanent supportive housing locations within the City of Gaithersburg. The latter is a collaborative effort between the City of Gaithersburg and the Montgomery County Department of Health and Human Services Special Needs Housing, through the Housing Initiative Program.

For more information on the Homeless Services division, or if you would like to make a donation, please call. The facility is operated 24 hours a day, seven days a week.